Customer policy
Acceptable Use Policy
The Suite is designed for truthful, permission-aware business communication that remains under human control.
Effective August 12, 2026Use accurate, authorized information
Do not submit information you do not have a lawful right to use. Do not ask the service to fabricate inspections, diagnoses, work completed, prices, warranties, approvals, availability, safety findings, customer consent, or professional conclusions.
Respect recipients
Users are responsible for applicable consent, opt-out, quiet-hours, telemarketing, email-marketing, privacy, and industry rules. Do not use outputs for harassment, deception, discrimination, impersonation, unlawful surveillance, or unsolicited campaigns that violate recipient rights.
No harmful or illegal activity
Do not use the service to facilitate fraud, malware, credential theft, illegal goods or services, threats, exploitation, or evasion of legal and platform safeguards.
No unauthorized access
Do not probe, scrape, overload, reverse engineer, bypass entitlements, share credentials improperly, access another organization, or interfere with service availability.
Enforcement
We may limit or suspend access while investigating suspected abuse or security risks. Serious or repeated violations may result in termination and, where appropriate, preservation or disclosure of relevant records as required by law.
Report misuse
Report suspected abuse to support@kiteandkeyconsulting.com.